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Privacy Policy


At Crafty Tales, we recognize that the protection and confidentiality of your Personal Information are very important for building and maintaining a trustworthy relationship with you. This Privacy Policy explains why we collect personal information and how we collect, use, disclose, store and protect your personal information. It also explains how you can update or delete any personal information provided to us, or make a complaint if you have concerns.

When ordering or registering on our site, as appropriate, you may be asked to provide your name, email id, and other contact information. However, you may visit the site anonymously.

Your information helps us to better our services and meet your individual needs. We continually strive to improve our website and our offerings, based on the information and the feedback provided by you.

Your information, whether public or private, will not be transferred, exchanged, or given to any other entity for any reason whatsoever, without your consent, other than for the sole purpose of delivering the purchased product or service by you. This includes trusted third parties who assist us in conducting our business, operating our website, or servicing you, for as long as these parties agree to keep the information confidential.

This website uses cookies to better the user’s experience while visiting the website. We limit the amount and type of information that we collect to that which is necessary for the identified purposes and do not collect your personal information unless you (directly or indirectly) provide it to us voluntarily. We do not capture any financial details, account, or card numbers of our visitors. We will take reasonable precautions to prevent the loss, misuse, or alteration of your personal information.

This website uses any information submitted to provide you with further information about the products/services we offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email or marketing program the website operates.

Email marketing campaigns published by this website may contain tracking facilities, used to refine future promotional campaigns and supply the users with more relevant services based on their activities and preferences.

Communication, engagement, and actions taken through external social media platforms that this website and its owners participate on, are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Using this site implies that you consent to our privacy policy. If you do not agree to the terms laid out in this policy, please do not use the website.

You can drop an email at for processing any changes in your information registered with us. You may also share your concerns, if any, regarding our policy.


Color stain displayed across the range of wood may slightly vary from the actual color. This can happen due to different settings in your PC monitor, Laptop/Mobile/Tab, or the impact of our photoshoots.

There is bound to be minor color variation in wood used due to different lots and is in no way to be taken as a defect. There is bound to be minor color variation in wood used due to different stains and is in no way to be taken as a defect.

Since our goods are handcrafted, slight variation in each pair (embellishment, shape) might occur and is in no way to be taken as a defect.

Shipping Policy

We offer free delivery of our products throughout India. Depending on the location, the product is delivered within 10-12 working days. Shipment time is accounted from the time of the payment received for the order. For safe and timely delivery of the orders placed with us, we have tie-ups with some of the most reliable and reputed transport companies.

They cover almost every area across the globe. In case they are not able to reach your location, due to unavoidable reasons, we would promptly contact you to find a way to get your product delivered to you. For international orders, please look for information in our International Shipping section.

Intellectual Property

All the intellectual property used on the Platforms by Crafty Tales, including the Crafty Tales Content, shall remain the property of Crafty Tales, its parent company, group companies, subsidiaries, associates, affiliates, suppliers, vendors, sister companies, or of any third party hosting such intellectual property on the Platforms. Except as provided in the Agreement, the materials may not be modified, copied, reproduced, distributed, republished, downloaded, displayed, sold, compiled, posted, or transmitted in any form by any means, including but not limited to, electronic, mechanical, photocopying, recording or other means, without the prior express written permission of Crafty Tales, its parent company, group companies, subsidiaries, associates, affiliates, suppliers, vendors, sister companies or any third party hosting such material on the Platforms, as the case may be.

If you believe that your intellectual property rights have been used in a way that raises concerns of infringement, please write to us at and let us know of your concerns.

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